email Policy

The Problem

E-mail typically takes too long to respond to which results in continuous inbox overflow for those who receive a lot of it.

Given that our Time and Attention (two of our most valuable assets) are finite, we strive to find a way of responding to email effectively while managing our projects and building success stories for our Clients.

One Interesting Solution

Treat all email responses as we would SMS text messages and use a fixed number of characters per response – instead of counting characters in our emails, we count sentences. In addition, we do not check email more than 4 times each day.

To increase productivity and deliver the results that our Clients expect from us, we now spend less time checking email and have adopted the policy that all email responses regardless of recipient or subject will be five sentences or less.

At BoxOnline, we believe that how you spend your time and attention says a lot about who you are.

The Right Timing

I never wear a watch because for me the exact time is NOW.

Most of my tasks need to be completed – NOW.

My software developers need my input – NOW!

My Clients need some personal attention – NOW.

The dog has to go out – NOW.

The dinner party YOU organized needs to be prepared – NOW.

What good is a watch when everything needs to be done NOW?

OK, enough ranting; Perhaps it would be helpful to know that a bit of project planning, prioritizing and sorting come in handy to coordinate tasks and dependencies and plan your day more time effectively but the truth is that if you can focus on what you do best and delegate or outsource everything else – the primary skill will always be project planning in order to coordinate your life with your objectives and be able to have some peace and quiet at night. This is why we sharpen our saws each year with additional training and also why we offer our Clients the opportunity to benefit from our newly acquired skills as soon as we return from these trainings… such as NOW!

Ready to address your objectives and shift gears into a more productive state of mind?  Just drop us a line and we’d be happy to share some of our new time saving tricks with you and your team.